- Orders are processed for shipment during normal business hours only (Monday – Friday, excluding Holidays).
- Customers are responsible for all additional shipping costs that may occur from an incorrect address, refused shipment, or ordering the wrong product.
- Organic Natural Baby Products reserves the right to select shipping carriers that offer the best service and price for the given shipping address.
- Organic Natural Baby Products does NOT deliver on Saturdays or Sundays.
- Organic Natural Baby Products DOES NOTE internationally.
- Organic Natural Baby Products is not responsible for packages held by Customs.
- Organic Natural Baby Products does not pay for international duty, customs clearance, brokerage fees or taxes. If a shipment incurs any such charges the customer is responsible.
- Shipping is calculated by weight and location.
All orders are processed securely and discreetly by Organic Natural Baby Products. Providing correct contact, billing and shipping information will ensure a smooth transaction. Any information that is missing may delay the order until all information is collected and processed.
USPS and UPS shipping options are available for the continental United States. USPS shipping options also include P.O. Boxes, Puerto Rico, Hawaii, Alaska, Guam and the U.S. Virgin Islands, as well as Military APO and FPO zip codes.
Unfortunately due to restrictions, import fees, cost of shipping and regulations on certain ingredients and products we are unable to ship outside of the USA.
Shipping Terms Defined
- If the package is lost during shipment, the customer will not be liable. The merchandise will be re-shipped free of charge.
- There are no insurance services offered for any carrier or method of shipment.
- Organic Natural Baby Products does NOT offer Delivery Confirmation when shipping to APO/FPO military addresses.
- Tracking Number – Tracking Numbers are available for the method. UPS will scan each location your package passes through and will have detailed information about your shipment.
- Business Day – UPS has a 5 day work week (Mon – Fri) and packages will only be delivered on these days. The USPS has a 6 day work week (Mon – Sat) and packages will only be delivered on these days.
NOTE: Organic Natural Baby Products must be notified within on delivery of goods when defective, damaged, missing, and/or mis-picked products have been received to be approved for credit.
A full 100% refund of the purchase price will be immediately issued, including all shipping costs, upon receipt of your return.
We do not accept returns of opened merchandise unless the merchandise is defective.
We do not accept returns on items that are not defective or were ordered in error.
**Defective is defined as damaged pills, deformed pills, mold, mildew, visible condensation, broken seal, severe discoloring or other deformity. This does not include external packaging (box) damage.
If any of your questions have not been answered please visit Contact Us. There you can submit a ticket with your question.